Panon so Kontak ed Kami?
KTB｜7×24 Hour Omni-Channel Technical Support System Pian naseguro so tuloytuloy tan malet ya operasyon na industrial PC equipment,
Say KTB et angigapo na full-time tan multi-channel ya mekanismo na ebat ed serbisyo:
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7×24 Oras ya Hotline Duty
Solbaren iray teknikal a problema a singa say pakaandi na kagawaan tan say pangi-configure na parameter diad mismon panaon.
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Dedikadon Teknikal ya Email
Maong ya asikasoen iray konsultasyon nipaakar ed industrial automation, edge computing tan arum niran senaryo diad kategoryadon paraan.
Email 1: lxm@bjktbk.com
Email 2: ktbseller@bjktbk.com
Email 3: ktb@bjktbk.com
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WhatsApp Instant Communication
Suportaan so direktan panagreport na saray depekto panamegley na saray litrato/video na industrial-grade ya kagawaan ya walad lugar, ya matukoy parad saray proyekto ed biek-taew tan saray senaryo na operasyon ed mobile.
- WhatsApp 1: +85263692532
- WhatsApp 2: +85257469844
- WhatsApp 3: +8613552801217
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Online Intelligent Customer Service + 1-on-1 Engineer Support
Mangiter na maples ya solusyon parad saray senaryo ed industriya (ya mansaklaw na remote debugging, updates na driver tan arum niran pankaukolan).
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Self-service I-download iray Materyales
Matukoy parad saray pankaukolan ya maples ya natalosan iray materyales nipaakar ed detalye na produkto, saray driver ya i-download, tan arum nira.
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Propesyonal ya Serbisyo ed Warranty tan Maintenance
Pian naseguro so tuloytuloy ya operasyon na kagawaan ed saray manunan senaryo a singa say industrial automation tan energy monitoring, say KTB so mangiiter na sankatalonggaringan iran solusyon ed garantiya:
- 1-taon ya limitadon garantiya: Parad interon kagawaan na makina, walay libren panmintina odino pansalat parad saray ag-inkayadyari lapud depekto ed kaliberliber.
- 72-oras ya maples ya ebat: Kayari na pakaawat na aplikasyon, sumpalen so panagsukimat ed lingo ed loob na 24 oras, tan solbaren so 70% na saray problema ed loob na 3 agew na pantratrabaho.
- Extended warranty tan maintenance value-added: Saray serbisyo na extended warranty et nayarin saliwen. Parad detalye, nengnengen so: ktb@bjktbk.com.
Proseso na Serbisyo ed Propesyonal ya Panmintina
Say KTB et mangiiter na serbisyo ed panmintina na amin ya produkto legan na panaon na garantiya. Sarag na saray kustomer ya ipawit iray depektibon produkto ed saray service outlet mi, tan ipawil mi iratan ed manufacturing base mi parad panmintina. Parad saray produkto ya linmampas ed panaon na garantiya, mansingil kami na manepeg ya bayar ed serbisyo na panmintina pian naapiger iratan parad saray kustomer.
Say proseso na panmintina mi et:
- Online ya pangapiger (isubmit so modelo na kagawaan + fault phenomenon)
- 24 - oras ya diagnosis (remote detection odino ipawil parad evaluation)
- Kumpirmasyon na plano na panmintina (kaiba lay gastos tan panaon)
- Ipawil ed pabrika parad panmintina tan panubok
Libren Teknikal ya Suporta ed Legay Bilay
Say KTB et mangiiter na libren serbisyo ed teknikal ya suporta parad saray end user tan dealer.
Kontakin kami-
Q1: Antoy temperatura na trabaho ya susuportaan na industrial PC yo?
A1: Saray industrial computers mi et espisyal ya adesinyo parad industrial automation ya kaliberliber. Saray estandarten kompyuter ed industriya et onsusuportad malaknab a temperatura na operasyon manlapud - 20°C anggad 70°C. Sayan temperature resistance et mamaseguro na malet ya operasyon na kagawaan ed cold storage, desierto tan atagey so temperatura na pabrika. No kaukolan so mas atagey a temperatura, mitalosan yon kontaken iray inhinyero mi parad detalyadon solusyon. -
Q2: Kasin saray industrial PC yo et walaan na seismic tan dust-proof ya kapasidad?
A2: On! saray produkto et makasumpal ed saray kakaukolanen ya ag-onloob na dabok, ag-onlooban na danum, ag-onloob ed impaka-impact tan ag-onloob ed yegyeg. Say de-kalidad ya atagey ya biskeg ya steel+aluminum alloy sealed shell et walay shock-proof gaskets ya makaanos ed impluensya na mairap iran kaliberliber a singa saray construction sites, oil platforms tan automated production lines. -
Q3: Anto ran I/O interfaces tan expansion options so itatarya na saray industrial motherboards yo?
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Q1: Anto ran operating system so aka-preinstall ed saray industrial PC yo?
A1: Saray industrial PC mi et mansusuportad nanduruman klase na operating system ya aka-install la, kaiba lay:
Windows series: Windows 10 IoT Enterprise, Windows 7 Professional (parad saray pankaukolan ed legacy device compatibility);
Saray sistema na Linux: Ubuntu Server, CentOS, Debian (mansusuportad industrial - grade stability tan open - source customization);
Domestic systems: Tongxin UOS, Kirin OS (inadapta ed Xinchuang scenario pian nasumpal iray pankaukolan na independentin kontrol);
Embedded systems: Windows Embedded Standard, VxWorks (matukoy parad real - time control tan edge computing scenarios).
Unong ed saray senaryo na aplikasyon ed industriya yo (singa say intelihentin panaggawa, panagbantay na enerhiya, panagbiahe na riles, tan arum ni) tan saray kakaukolanen ed inkatunosan, makapangiter kami na saray solusyon ed panag-configure na sistema ya nipasal.
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Q2: Panon ya i-update so driver na industrial PC?
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Q1: Susuportaan kasi na produkto yo so AI edge computing?
A1: On! dakel so produkto mi ya makasuporta ed AI edge computing, ya espisyal ya in-optimize parad AI inference tan real - time data processing.
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Q2: Anto ran solusyon ed panagpaliis so iyoopresi na saray industrial PC yo?
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Q1: Susuportaan mo kasi ray serbisyo na panagpasadya?
A1: Susuportaan mi ray serbisyo na panagpasadya. Walay propesyonal ya R&D design team mi ya mangiter na customized solutions pian nasumpal so nanduruman pankaukolan na saray kustomer.
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Q2: Panon ya naseguro so panumbok na saray produkton nipasal?